Who is considered a Customer, Agent, or Partner on the Global Airport Taxi platform?

A Customer is an individual booking a ride; an Agent books on behalf of customers; a Partner includes agents, hotels, airlines, concierges earning commissions via bookings.

What are the general booking terms?

GAT is a platform, not a direct service provider. Bookings are subject to availability and confirmation. Customers must provide accurate information to avoid penalties.

How is customer data protected?

Global Airport Taxi complies with the UK Data Protection Act and GDPR. Data is used only for booking purposes and is never sold or shared without consent.

How are cancellations and refunds handled?

Refunds depend on the cancellation policy stated at booking. Late cancellations and no-shows are generally non-refundable unless caused by the service provider.

Who should I contact for data deletion or review?

You can contact Global Airport Taxi at bookings@globalairporttaxi.com.

Is payment processing secure on the platform?

Yes. Payments are processed securely via Stripe, PayPal, or other certified gateways, and the site uses SSL encryption.

Cheap airport transfers

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Trusted airport taxi service · 81 countries

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Pre-book your airport transfer in minutes. See the full fare before you pay, add your flight number so the pickup follows your landing time, and travel with a driver arranged for you, from a saloon car to a 50-seater coach.

Fare shown before you payNo meter. See every vehicle and its total.

Flight-aware pickupsAdd your flight number, we plan around it.

Meet and greetYour driver meets you per the airport rules.

Child seats on requestCars, vans, minibuses, coaches to 50 seats.

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WhatsApp Booking

Effective Date: April 2025

Introduction

These Terms & Conditions (T&C) and Privacy Policy govern your use of the Global Airport Taxi (GAT) platform. Whether you are a customer booking a ride, an agent booking on behalf of customers, or a partner affiliated with GAT, you agree to the following terms upon accessing, browsing, or interacting with our services.

Definitions

Customer: An individual who books a ride using the GAT website.

Agent: An individual or entity that books on behalf of customers.

Partner: Includes agents, hotels, airlines, concierges, or any account holder who earns commission through bookings.

Service Provider: Transport operators who fulfill ride requests.

Platform: The Global Airport Taxi website and booking interface.

General Booking Terms (Applicable to All)

GAT is a booking platform. We are not the direct service provider.
All bookings are subject to availability and confirmation.
Prices shown include applicable partner and platform margins.
Customers must ensure accurate flight, pickup, and contact details.
No-shows or incorrect details may result in charges without refund.

Customer Terms

By booking a ride, you agree to be contacted via phone/SMS/WhatsApp for journey updates.
You are responsible for being at the pickup location at the confirmed time.
Refunds are subject to the cancellation policy outlined during booking.
Your personal information is protected under our data protection policy.

Terms for Agents

Agents must ensure correct details for each booking.
Agents are responsible for informing the customer of booking conditions.
GAT will credit commission weekly to the registered agent account.
Misuse or fraud will result in termination and withheld payments.

Partner Terms

Partners (hotels, concierges, airlines) receive unique QR codes and links.
Any booking initiated through these assets will be tracked and rewarded.
Partners may offer rides to customers but may not charge any markup.
GAT reserves the right to audit partner accounts for compliance.
Commissions are payable weekly for completed, non-canceled journeys.

Privacy & Data Protection

We comply with the UK Data Protection Act and GDPR.
Information collected (e.g., name, email, phone, travel info) is used for booking purposes only.
We never sell, share, or rent your personal data to third parties without consent.
All partner and customer data is stored securely and accessible only to authorized personnel.
Users can request data deletion or review via
Email to: bookings@globalairporttaxi.com

Security & Compliance

Payment data is processed securely via Stripe, PayPal, or certified gateways.
We utilize SSL encryption across the platform.
All transport providers are vetted and licensed under local authority requirements.

Cancellations & Refunds

Cancellations made within the terms of your booking email may be eligible for a full or partial refund.
Late cancellations or no-shows are non-refundable unless fault lies with the transport provider.
Agents and partners must notify customers of these conditions at the time of booking.

Limitation of Liability

GAT is not responsible for delays, vehicle issues, or service quality rendered by the transport provider.
Our responsibility ends once a booking is forwarded to the provider and confirmed.

Contact Us

Global Airport Taxi is a trading name of QMH Technologies Ltd, Company No: 13506378, Registered in England & Wales.
Registered Address: 10-16 Tiller Road, London E14 8PX, UK
Email: bookings@globalairporttaxi.com